Testimonials

Average Rating:

Reviews

Reviewed by Tracey on
Professional effective service. Would definitely recommend!
Reviewed by Nicky on
I have spent 3 years trying to find a company who are reliable, trustworthy and honesty and Fire & Safety Testing Ltd are all 3. We have commercial properties and also residential so will continue to work with them for all of our requirements. Thank you :)
Reviewed by Eva Syska on
Amazing service. Derek is very polite person. We will definitely be using this company again.
Reviewed by LR on
Very prompt service. Needed a fire alarm panel tested. Derek was happy to do this at short notice.
Reviewed by sara oreilly on
Excellent service, all the work that was needed to make us compliant was explained, all the jobs that needed doing have been done, we are now compliant, all at a very reasonable price. Derek even washes his cup up after himself! Thank you.
Reviewed by Olivia Harris on
Amazing service. Very impressed. Derek is very friendly and professional. Fast and work's around your schedule. Thank you!
Reviewed by Janice Simpson on
I would not hesitate to recommend Derek. His service is excellent and very professional. Very helpful, polite and informative.
Reviewed by Emma Reeves on
Amazing service. We contacted Derek after having some issues with our fire alarms. He responded with excellent advice and as he didn't want us to be stuck over the weekend(especially having young children and our alarms going off every hour or so) managed to come out on a Friday afternoon to replace our smoke detectors and do the electrical side of things. Good value for money as well as a really caring and personal service.
Thank you. Highly recommend.
Reviewed by Stuart Miller on
Derek came on recommendation to me.
A professional service - honest and straight forward to deal with.
Communication is excellent start to finish.
He arrived when he said he would, did the job he said he would and billed what he said he would.
I would not hesitate to recommend FST and Derek to others.
Reviewed by Katherine Meldrum on
Dealing with an HMO Derek provided a very speedy and professional service at short notice. He arrived when he said he would and quickly and efficiently did the work- I would recommend him
Reviewed by Ian Hussey on
This was the first visit by Derek Of FST. A very comprhensive and helpful inspection with many system and procedural faults found and rectified. These being missed by a well known national company whom carried out thework for the last 10 years until thier prices skyrocketed and upselling became an issue too. The doenloads of testing log book and asset list were simple to action and comprehensive,
Well done FST ! A great start to hopefully a long business relationship.
Reviewed by John Vearncombe on
Excellent helpful service provided by Derek. We ahve several properties and Derek looks after the alarm systems with no fuss and simple communication. Our attitude is to get the experts to look after relevant responsibilities and Derek id the perfect expert for this. Highly recommended!
Reviewed by Emmy-Lee Dungey on
Great service, brilliant to use a local business with people that actually care.
Reviewed by Lee Edwards on
Derek provides an excellent professional service with a personal touch.

Derek was very thorough in his work and took the time to not only explain everything but also to show how the entire system works.

When replacement parts were needed they were fitted in a very timely manner at a very reasonable cost.

I would no hesitation in recommending Derek and his company and we will continue him in the future.
Reviewed by Claire Hodson on
Derek offers a first class service and I would gladly recommend him
Reviewed by Dana Szymkowicz on
Excellent and professional service
Reviewed by Nick Stone on
When you are a 'smaller business' you are especially keen to find reliable, competent and of course sensibly priced professionals. When you do, they become a part of 'your team'. And if they are always on hand with advice and guidance as 'a part of the service' as Derek Fay is to us then it is a pleasure to unreservedly recommend Fire and Safety Testing to others. Nick Stone, Owner, Mango Thai Tapas Group
Reviewed by Simon Charkham on
Fire and Safety Testing carried out in my presence and all points explained to my satisfaction as well as pointing out what records had to be maintained and where they had to be kept
Reviewed by Kay Moss - Chesterholm Lodge on
Derek takes the time to explain everything fully and has really helpful
Reviewed by Ben Butcher - Solent Plastics on
First Class Service - Provided clear, concise information on how to maintain and service our equipment all hassle free!
Reviewed by Kerry Hiscock - Harris & Hiscock on
Great service, highly recommended.
Reviewed by Craig Morris - Fairways Care on
Very pleased - Highly recommended.
Reviewed by Susha Virk on
HMO-we have been using this company for 6 monthly check ups for fire alarm. Very happy with the service provided. Polite and informative. Would recommend to anybody.
Reviewed by Polygon International Transport on
I would recommend this company. We have had our fire alarm and emergency lighting serviced and will be using them to do our bi annual checks all the time!.
Reviewed by Tara Madgwick on
I contacted FST, the day after our hard wired fire detectors went off at 4am one morning having found him via a google search. I was attracted because the firm appeared professional (CRB checked personnel) and were specific to fire safety (rather than trying to do cover lots of different disciplines such as security systems etc. ).

From the onset Derek was polite and extremely personable, we made an arrangement for him to come over. He called before he set off to remind me he was coming, arrived on time and proceeded to give our smoke detectors a thorough inspection. He made recommendations giving options on what we could do, ranging from essential maintenance to replacing one or possibly two of our units (depending on what we wanted), giving us (extremely reasonable) prices for the work, whatever we chose to do, on the spot. There was no hard sell or up sell, just good honest advice.

He sourced the replacement units and was back 30 minutes later to install them. He left us clean and tidy - even has his own hoover!!
We've had no problems since, FST have contacted us to check everything is working/any problems and has also given us advice on maintenance and lifetime of the units we have.

We also asked him for information about Carbon Monoxide detectors, not something he specialises in, however he did seek out some info for us.

Just brilliant service and support. Would have no hesitation in recommending FST or Derek! And we will definitely use him again in the future.
Reviewed by Suzi Welsh on
I was very happy with the service that you have provided. We did have an on-going problem with our fire panel and you appear to have fixed this where the previous company were not able to do this.
We are pleased that you take the time to be fully trained in different fire panels and that you are up to date with everything.
Reviewed by Nav Sahota on
I had my fire alarm and emergency lighting serviced at a very reasonable price. Found Derek clean and thorough whilst working and informative on any problems and how the system worked. Thank you.
Reviewed by Richard Bathurst on
Excellent service - thank you.

Regards.
Richard Bathurst.
Cheltenham Court Management Assoc. Ltd.
Reviewed by Noel Adams on
Christchurch Post Office - Fire and Safety testing, very informative of how to test fire alarm within premises and was very patient. Was happy to do a return visit with a few other queries I had within the other part of the building. Not expensive and would happily recommend his service.
Reviewed by Emily Kisten on
Very good service. We will definitely be using this company again.

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